Privacy Policy
AcademicMantra Services Pvt. Ltd. ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and secure personal information from users of academicmantra.com and our services.
Scope & acceptance
This policy covers information you submit via academicmantra.com, email, live chat, or other communication channels with us. By using our website or services, you consent to the collection and use of information as described in this document.
Information we collect
Personal information — name, email address, phone number, educational background, institution name, and payment details processed through a secure third-party processor.
Non-personal information — IP address, browser type, device type, pages visited, time and date stamps, referral sources, and cookies or similar tracking data.
How we collect information
- Voluntarily provided — when you register, place an order, contact us, or sign up for updates.
- Automatically collected — via cookies, analytics tools, server logs, or similar technologies while you browse the site.
Purpose of collection & use
- To respond to enquiries and deliver the services you request
- To process payments, generate invoices, and manage orders
- To send updates about your order, new services, or policy changes
- To administer the website, improve user experience, and monitor analytics
- To comply with legal obligations or protect our rights
Sharing & disclosure
We do not sell personal information. We may share limited data with trusted service providers (payment processors, analytics tools, email delivery services) strictly to operate our services, and with authorities where required by law.
Data security
We use industry-standard technical and organizational measures — including encryption in transit, access controls, and regular security reviews — to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law or for legitimate business purposes such as dispute resolution.
Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information, and to withdraw consent at any time. To exercise any of these rights, contact us using the details in section 12.
Cookies
We use cookies and similar technologies to remember preferences, understand site usage, and improve performance. You can control cookies through your browser settings; disabling them may affect some site functionality.
Children's privacy
Our services are intended for users who are at least 16 years old or otherwise permitted to enter into a binding agreement in their jurisdiction. We do not knowingly collect personal information from children below this age.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by an updated "last updated" date at the top of this page. Continued use of our services after changes take effect constitutes acceptance of the revised policy.
Contact us
Questions about this policy or how we handle your data can be sent to contact.academicmantra@gmail.com or through our contact page.